How do I obtain my tracking number?
The tracking number for each day’s shipped orders will be sent via email after 6:00pm Pacific Standard Time.
How do I contact the shipping company?
Phone: 1-800-PICK-UPS (1-800-742-5877)
Phone: 1-800-Go-FedEx (1-800-463-3339)
Items (new and unopened) may be returned for full credit (all shipping charges are non-refundable) within 30 days of delivery. Items that are opened or returned more than 30 days will receive partial credit based on SiliconForensics' approval. All returned products must be in original packaging with original accessories, manuals, etc.
All Items must request an RMA number prior to returning the item back to SiliconForensics. Please note that all returned items must have a store issued RMA number. Returned items without valid RMA numbers will be refused.
*Special Order items cannot be returned for credit or exchange.
The Software Policy supersedes any policy in cases of conflict. Opened software cannot be returned for credit or exchange. For software warranty coverage please contact the manufacturers directly.
If you have additional questions, feel free to call us (909)632-1797 or Visit our contact page
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